Our engineering staff will work with your Network and Server team to monitor any critical service on your network.  We can set up and monitor hardware availability for switches, routers, servers and other network aware devices.  A typical monitoring scenario usually includes 4 to 6 monitors per server and 2 to 6 monitors per switch.  

Do you know when your servers have been rebooted or when a switch goes down before a user calls to complain. 
Any one of us who have experienced a time when a device went down unexpectedly knows the importance of time when it comes to the recovery process.  That is what we do!  We let you know as soon as the approved threshold is violated.  We alert you to the problem immediately.  Our alerts can be customized to include instructions on what needs to be done to recover from the alert.  

We Identify the problem.
We Alert your staff to the problem.
We Inform your staff what to do to recover.